When a customer completes an order, merchants will have access to a wealth of information. This means you’ll have the ability to keep tabs on everything that goes into production and shipping.

Specifically, you will have access to:

• Spreadconnect tracking ID
• The specific order’s history
• A downloadable invoice
• A comprehensive breakdown of products and shipping costs
• The ability to duplicate orders (more info below)
• The ability to contact customer service about a specific order
• The ability to cancel an order
• Ability to request fulfillment (more info below)