Order Desk is an advanced order management tool that allows you to integrate Spreadconnect products and services with many other third-party providers such as different marketplaces or shop systems. By connecting Spreadconnect to Order Desk, you will be able to manage and automate multiple streams of orders. This tool is not recommended for beginners.

Order Desk may be right for you if you:

• Are an experienced e-commerce expert
• Have some background knowledge on order management systems
• Already sell on multiple platforms such as Etsy, Amazon, or Shopify
• Already use an automation service to manage and sell your products
• Are ready to try automating your sales and orders

For more information about Order Desk, please see our Order Desk FAQ.

To connect Spreadconnect to Orderdesk, you must first make sure that you have an account with us. To create one, simply click here. Then, you will have to create an account with Order Desk. This can be done here.

Once your Order Desk has been created, you can follow this article to integrate Spreadconnect to Order Desk: How do I integrate Spreadconnect to Order Desk?

To integrate Spreadconnect with Order Desk:

1. Log in to your Spreadconnect Dashboard.
2. Click Connect Integrations from the left-hand menu.
3. Find the Order Desk section and click Connect.
4. The API-based connection will be created automatically.
5. Go to your Integration Settings and copy your API Key.

Next, go to your Order Desk Dashboard:

1. Click Integrations in the left-hand menu, then select Manage Integrations.
2. Search for Spreadconnect/SPOD and click Enable.
3. Paste the API Key you copied from your Spreadconnect app.
4. Save the settings to complete the integration.

Your Spreadconnect app and Order Desk are now connected. You are ready to manage your orders via Order Desk. Learn more with these articles:

• How can I integrate different shop systems with Order Desk?
• How are orders imported from Order Desk to Spreadconnect?

The Spreadconnect integration in Order Desk is 100% free. However, Order Desk itselft does have a monthly charge. There is a 30-day free trial, and the monthly cost starts at $12 per month and 25 cents per order.

Please find all details of Order Desk's pricing plan here.

Why connect Spreadconnect with Order Desk?

Order Desk gives you flexibility to sell your products across multiple platforms and marketplaces. By connecting Spreadconnect to Order Desk, and then linking Order Desk to your preferred point of sale, you can:

• Publish products to leading e-commerce platforms
• Manage orders from multiple sales channels in one place
• Use your preferred shop system to streamline fulfillment

Order Desk supports a wide range of integrations, making it easy to centralize order management from various sources.

Check out the full connection workflow in our step-by-step tutorial on how to connect Spreadconnect to Etsy using Order Desk.

Note: Due to Etsy’s new shipping policies, using Etsy via Order Desk may be limited. You can find more information here.

For an order to be communicated between Order Desk and your Spreadconnect App, you have to first make sure the SKUs are matching from one App to the other.

If it is the case, there are 2 options within Order Desk to send orders to Spreadconnect.

• Automatically send them for fulfilment.
• Manually review each order individually before sending them over to Spreadconnect for production.

To automatically send the orders to Spreadconnect, which we highly recommend you do, follow these few steps:

1. Go to your Order Desk Dashboard.
2. Click on Manage Integrations under Integrations on the left-hand side menu.
3. Click on Settings under the Spreadconnect integration.
4. Tick the option to automatically send imported orders to Spreadconnect.

To manually review each order, you will have to make sure to Untick the option above. You will then have to look at the orders that you have in your Order Desk account and send them to Spreadconnect manually once you have checked them.

Since Order Desk is an order management tool, it is not possible to set up the shipping rates there but rather on each individual platform you use with Order Desk.

For example, if you are selling products on Amazon via Order Desk, you will have to set up your shipping rates in your Settings on Amazon.

Spreadconnect will automatically send the dispatch information to your Order Desk account. However, we do not contact the customer directly. For that, you will need to set up email templates, which can be then automated for your convenience with Order Desk.

All information about Order Desk Email Templates can be found here: How to work with Email Templates.

Order Desk is not an e-commerce platform, but an order management tool that connects multiple platforms. This means Order Desk is not used to import and manage products. You have to create your product in your Spreadconnect app, download the CSV file and use the information in the platform of your choice (ex: Amazon, Etsy).

Once an order arrives in Order Desk from one of these platforms, if the SKU matches the product you created with Spreadconnect, you will be able to ask for fulfilment and send it to us.

There is currently no automatic way to import a product from your Spreadconnect App to the platform of your choice. It is all done via CSV files that you can find in your Product List. We do want to improve that process for you in a near future. We also plan on adding Dynamic printing.

Check out the steps in our tutorial on how to connect Spreadconnect to Etsy using Order Desk. We explain how to publish a product in this use case and how to fulfill an order.