Resale certificates can cause a lot of headaches due to the different rules by state and the difference in the documents and certificates.
Below you can find a list of the most common reasons why a resale certificate was rejected.
EXPIRED_DOCUMENT_SUBMITTED |
The document provided is already expired. |
INVALID DOCUMENT |
The documentation provided is not an exemption certificate. |
INVALID EXEMPTION REASON |
Reason for exemption missing or not consistent with certificate information. |
INVALID PURCHASER |
Purchaser information is missing or incorrect. |
INVALID SELLER |
Seller information is missing or incorrect. |
INVALID STATE ID |
Missing or invalid tax id number. |
JURISDICTION_FORM_NOT_APPLICABLE_FOR_STATE |
The submitted multi-jurisdiction form does not apply for this state(s) |
MISSING_ADDITIONAL_DOCUMENTS |
Additional required documents are missing |
NO CUSTOMER NUMBER |
No customer number was provided. |
NO DESCRIPTION |
The certificate is missing the required description fields. |
NO STATE LISTED |
The certificate does not identify a state. |
NOT DATED |
The certificate does not contain a signed date. |
NOT SIGNED |
The certificate does not contain a signature.
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Be aware: the most common reason why a certificate is rejected is that the address or the name of the company does not match the one displayed in your Tax Profile Information. You can edit the information in your profile at any time if it doesn't match your certificate.