Spreadconnect's customer service team is working Monday through Friday with phone hours:
- US team: Monday - Friday 9 am - 6 pm (EST) under support@spreadconnect.app
- EU team: Monday - Friday 9 am - 6 pm (CET) under service@spreadconnect.app
Spreadconnect’s production facilities are usually open Monday through Friday, from 6:30 am to 11:30 pm (local time). Shipments are picked up daily by the carrier (times vary). During peak seasons we extend our production working hours as required.
Spreadconnect’s North American office will be closed on the following dates:
January 20, 2026
- May 26, 2026
- June 19, 2026
- July 4, 2026
- September 1, 2026
- October 13, 2026
- November 11, 2026
- November 27, 2026
- December 25, 2026
Our European facilities operate on different schedules, as each of our three production sites is located in a different country with its own holiday calendar. These facilities will be closed on the following dates:
| Offices and Production in Leipzig, Germany | Production in Poland | Production in the Czech Republic |
|---|---|---|
| January 1, 2026 | January 1, 2026 | January 1, 2026 |
| April 18, 2026 | January 6, 2026 | April 18, 2026 |
| April 21, 2026 | April 20, 2026 | April 21, 2026 |
| May 1, 2026 | April 21, 2026 | May 1, 2026 |
| May 29, 2026 | May 1, 2026 | May 8, 2026 |
| June 9, 2026 | May 3, 2026 | July 5-6, 2026 |
| October 3, 2026 | June 8, 2026 | September 28, 2026 |
| October 31, 2026 | August 15, 2026 | October 28, 2026 |
| November 19, 2026 | August 22, 2026 | November 17, 2026 |
| December 24-26, 2026 | November 1, 2026 | December 24-26, 2026 |
| December 31, 2026 | November 11, 2026 | December 31, 2026 |
| December 25-26, 2026 | ||
| December 31, 2026 |