How do I track my customers' orders?

Once Spreadconnect ships your customer’s order, a tracking ID/URL is generated and made available in the app. You can easily check the tracking status of any order using the steps below:

1. Access the All Orders page
2. Select the order and click on it to see the Order Details page

3. View the Tracking Information

Important Notes:

• Payment must be successfully processed before an order moves into production.
• The tracking ID/URL will only be available after the item has been produced and shipped.
• If there’s no tracking information, verify that the payment has been completed. Once confirmed, the order will proceed to production and shipping.