When an order contains an item that is out of stock, it will be marked with the status Needs Action. Clicking on the flagged order in the Order Detail Page will show more information about the required action.
Out-Of-Stock Handling
- If a restock date is available, it will be displayed in your inventory and on the Product Detail Page of the item. As soon as the item is restocked, it will automatically go into production.
- Alternatively, you or your customer can change the item's color or size.
- If you replace the item with a similar product, it’s recommended to contact your customer to discuss suitable replacements.
- If waiting or replacing the item isn’t an option, you can cancel the order directly.
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Check Stock Levels: View the availability of items in your inventory under All Your Products or in the Product Variants section on the Product Detail Page.