There are multiple options to check the status of your orders in Spreadconnect. Whether you want a complete overview or prefer to focus on specific integrations, Spreadconnect provides several insights about your orders.
Overview of All Orders
Navigate to the Overview of All Orders in your Spreadconnect account or app. This section provides a complete list of all your orders, along with their individual statuses.
Integration-Specific Orders
To view orders by integration, select the desired integration in your Overview. Click on Orders to see only the orders coming through the selected point of sale.
Detailed Order Statuses
For a deeper understanding of what each order status means, visit the following article: What are the different order statuses, and what do they mean?
Order Details
When a customer completes an order, merchants will have access to following details of each order:
- Spreadconnect Order ID
- Order History
- Product and Shipping Costs Breakdown
- Edit and Cancel Order
- Order Related Customer Service Contact