Spreadconnect merchants have the option to place up to 5 sample orders per calendar month through the Spreadconnect app. Here’s a guide to help you understand the process, rules, and limitations of sample ordering.
Accessing Sample Orders
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In the Spreadconnect App
- Navigate to the Order Products button on the left-hand side of your Dashboard Overview, located underneath Order Manually.
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For Shopify Merchants
- If you’re using Spreadconnect within Shopify, you’ll only see the option to Order Samples.
Monthly Limit and Reset
- Sample Order Limit: You can place up to 5 sample orders per calendar month.
- Limit Reset: The limit resets on the 1st of every month.
- Important Note: The limit applies to the number of orders, not the number of products within each order.
- Cancelled orders will not count toward your limit. Only orders which are produced and shipped will count.
- Example:
1. Order:
40 items 2. Order: 1 item 3. Order: 4 items 4. Order: 100 item 5. Order: 1 item
Additional Orders Beyond the Limit
After reaching the monthly limit, you can continue ordering samples; however:
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- Discounts will no longer apply.
- The order will be treated like a regular manual order at regular prices.